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Terms of Service

Last Updated: April 30, 2026

1. Introduction & Acceptance of Terms

By accessing or using the website https://ais-tech.ai and any services provided by AIS-tech("we", "us", "our", "Company", "AIS-tech"), you ("User", "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

Definitions:

2. Company Information

Legal Name: AIS tech, obrt za informatičke djelatnosti

Registration Number (MBS): 99108992

OIB: 37601888927

Address: Šibenik, 22000, Croatia

Email: [email protected]

Phone: +385 92 435 5555

3. Description of Services

AIS-tech provides the following professional services:

4. Scope & Modifications

These Terms apply to all use of our website, services, content, and any communications with our company. This includes:

We reserve the right to modify these Terms at any time. Material changes will be communicated through a prominent banner notification on our website, email notification to registered users and active clients, and updates to the "Last Updated" date. For material changes, we will provide at least 30 days notice before the changes take effect. For website use, continued use after changes become effective may be treated as acceptance of the modified Terms where permitted by law. Active client work remains governed by the applicable service agreement or written acceptance where required.

5. User Obligations & Acceptable Use Policy

Age Requirement: You must be at least 16 years old to use our services, in compliance with GDPR Article 8 for users in Croatia and the EU.

Prohibited Conduct: You agree not to:

Account Security: You are responsible for maintaining the confidentiality of any login credentials, all activities that occur under your account, immediately notifying us of any unauthorized access or security breaches, and providing accurate and up-to-date information in all communications.

6. Intellectual Property & Content Rights

Company Ownership: All content on our website, including but not limited to text, images, logos, code, design elements, trademarks, and proprietary methodologies, is owned by AIS-tech and protected by Croatian and international copyright and trademark laws.

User-Submitted Content: When you submit content to us (through contact forms, project communications, or collaboration), you grant AIS-tech a perpetual, worldwide, royalty-free license to use, modify, and incorporate such content for the purpose of providing services and improving our offerings.

User Warranties: You warrant that any content you submit does not violate any third-party rights, is accurate and not misleading, does not contain malicious code or harmful materials, and complies with all applicable laws and regulations.

7. Service Terms & Payment Conditions

For Paid Services:

For Free Services and Website Use:

8. Limitation of Liability & Disclaimers

Disclaimers: To the extent permitted by Croatian and EU law, we provide our services "as-is" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability: Our liability is limited to the maximum extent permitted by law. We shall not be liable for indirect, incidental, consequential, or punitive damages, loss of profits, data, business opportunities, or revenue, service interruptions, errors, or technical failures, or actions or omissions of third-party service providers.

Maximum Liability: Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

Legal Exceptions: Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, gross negligence or willful misconduct, or any liability that cannot be excluded under Croatian or EU consumer protection laws.

9. Termination & Suspension Rights

Termination by AIS-tech: We may suspend or terminate your access to our services immediately if you violate these Terms or engage in prohibited conduct, engage in illegal activities or misuse our services, fail to pay for services when due, or we reasonably believe termination is necessary to protect our interests or other users.

Termination by User: You may terminate your relationship with us at any time by ceasing to use our website and services, requesting account closure via email to [email protected], or following any specific termination procedures outlined in service agreements.

Effects of Termination: Outstanding payment obligations survive termination. We will retain data according to our Privacy Policy and legal requirements. Certain provisions of these Terms survive termination, including intellectual property rights, liability limitations, and indemnification clauses. You remain liable for any actions taken before termination.

10. Privacy & Data Protection Reference

Our collection, use, and protection of personal data is governed by our comprehensive Privacy Policy, which can be accessed at any time through our website footer.

Data Processing Under These Terms: When you use the website, contact us, or engage our services, you acknowledge that personal data may be processed for service delivery and customer support, communication regarding your projects or inquiries, legal compliance and record keeping, and website functionality and security. Processing is handled under the applicable legal bases described in the Privacy Policy, not as a blanket consent under these Terms.

GDPR Rights: As a data subject under GDPR, you have rights including access to your personal data, rectification of inaccurate information, erasure ("right to be forgotten"), data portability and restriction of processing, objection to processing and withdrawal of consent.

Cookie Policy: Our use of cookies and tracking technologies is detailed in our Cookie Policy, accessible through our website footer.

11. Third-Party Links & Services

External Links: Our website may contain links to third-party websites, services, or resources. These links are provided for convenience only and do not constitute an endorsement by AIS-tech.

No Responsibility: We are not responsible for the content, accuracy, or availability of third-party websites, the privacy practices or terms of service of external sites, any damages or losses caused by third-party services, or the actions or omissions of third-party providers.

User Responsibility: You are responsible for reviewing the terms and privacy policies of any third-party services you use, understanding the risks associated with external links and services, and any interactions or transactions with third parties.

12. Governing Law & Dispute Resolution

Governing Law: These Terms are governed by the laws of the Republic of Croatia, without regard to conflict of law principles.

Jurisdiction: Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Šibenik, Croatia.

EU Consumer Dispute Information: The former European Commission Online Dispute Resolution platform has been discontinued. EU consumers can consult European Commission consumer redress information and available Alternative Dispute Resolution bodies where applicable: Alternative dispute resolution for consumers.

Dispute Resolution Process:

  1. Good Faith Negotiation: Parties agree to attempt resolution through good faith negotiation for 30 days
  2. Mediation: If negotiation fails, disputes may be submitted to mediation
  3. Arbitration: For commercial disputes, parties may agree to binding arbitration under Croatian Arbitration Rules

13. Indemnification

You agree to indemnify, defend, and hold harmless AIS-tech, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorney fees) arising from or relating to your violation of these Terms or any applicable laws, your misuse of our website or services, your violation of any third-party rights (including intellectual property rights), content you submit or transmit through our services, your negligent or wrongful conduct, or any false or misleading information you provide.

14. Force Majeure

AIS-tech shall not be liable for any delay or failure to perform our obligations under these Terms when such delay or failure is due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, wars, terrorism, civil unrest, government actions, Internet outages, cyberattacks, infrastructure failures, supplier failures, or changes in law or government regulations.

In the event of a force majeure situation, we will notify affected clients as soon as reasonably practicable, make reasonable efforts to minimize the impact and duration of delays, and resume normal operations as quickly as possible once the situation resolves. If a force majeure event continues for more than 90 days, either party may terminate affected service agreements with written notice.

15. Miscellaneous Provisions

Entire Agreement: These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and AIS-tech regarding your use of our website and services.

Severability: If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.

Assignment: We may assign our rights and obligations under these Terms to any third party. You may not assign your rights or obligations without our prior written consent.

Language: These Terms are written in English. Any translations are provided for convenience only, and the English version shall control in case of conflicts.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

17. Related Policies

Please also review our related policies:

Effective Date: April 30, 2026
Version: 1.1
Governing Law: Republic of Croatia
Jurisdiction: Courts of Šibenik, Croatia
These Terms of Service were last updated on April 30, 2026 and are prepared with reference to Croatian law, GDPR, and EU consumer protection regulations.